Separate reusable components from the parts that need replacement.

Assessment of damaged shells, blades, buttons and internal components to determine whether repair, transfer or replacement is appropriate.

Send Vehicle Details →What to Bring

◇ Compatibility first✓ Ownership checks⌖ Chaguanas store

●▰◉Broken Car-Key Repair

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Common situations

Start by describing what still works.

The shell is cracked or separating

Buttons are missing or worn

The blade is loose or damaged

Internal electronics have shifted or failed

Vehicle brief

Accurate details come before a quote.

Do not glue or discard pieces before assessment. Adhesive, forced operation, water or missing transponder components can make recovery more difficult.

✓ Every broken piece and component
✓ The vehicle year, make and model
✓ Any working spare key
✓ A description of damage or water exposure

Assessment pathway

Security and compatibility at every step.

1Inspect blade, shell, chip and circuit board
2Test which functions still work
3Confirm compatible repair or replacement parts
4Transfer, repair or replace only as agreed

✓

Security requirement

Identification and proof of ownership or authorization may be required.

Phoenix may decline work when identity, vehicle authority, compatibility or the requested procedure cannot be satisfactorily verified.

Broken Car-Key Repair FAQ

Compatibility comes before commitment.

Can the electronics move into a new shell?+

Sometimes, when the board, chip, blade arrangement and replacement shell are compatible.

Can a snapped blade be repaired?+

It requires assessment. Replacement or recutting may be safer than attempting to reuse a damaged blade.

What if the key was wet?+

Stop pressing buttons, avoid heat and bring it for assessment. Corrosion or short circuits may already have occurred.

Ready for an assessment?

Send the year, make, model and key photos.

State whether any key still starts the vehicle and what functions have failed.

Send Vehicle Details →